Legal notice

Last updated: 28 October 2026

1. Website publisher

The website www.neiwa.fr is published by NEIWA, a French limited liability company (SARL) with a share capital of €70,020.

Company name: NEIWA
Legal form: French limited liability company (SARL)
Registered office: 7 rue Sainte-Ursule, 31000 Toulouse, France
SIREN number: 507 442 762
SIRET number: 507 442 762 00039
Trade and Companies Register: 507 442 762 R.C.S. Toulouse
APE business activity code: 4771Z — Retail sale of clothing in specialised stores
EU VAT identification number: FR16507442762
Email address: contact@neiwa.fr
Telephone: +33 (0)5 62 88 36 62

2. Publication director

The publication director is Jean-Baptiste METTRA, in his capacity as managing director of NEIWA.

For any questions regarding the website, please contact us at: contact@neiwa.fr.

3. Hosting

The website www.neiwa.fr operates using the Shopify e-commerce platform.

Platform provider: Shopify International Limited
Address: The Sidings, 4th Floor, Grand Canal Quay, Dublin D02 E7K8, Ireland.

4. Intellectual property

All elements appearing on www.neiwa.fr, including text, photographs, illustrations, graphics, logos, videos, visual elements and page layouts, may be protected under the French Intellectual Property Code.

These elements belong to NEIWA or their respective rights holders and are used in accordance with the applicable rights.

Any unauthorised reproduction, display, modification, adaptation, distribution or exploitation of protected content, other than as permitted by statutory exceptions, is prohibited without the prior consent of the relevant rights holder.

For any requests concerning the use of website content, please contact us at contact@neiwa.fr.

5. Information and liability

NEIWA endeavours to provide accurate and regularly updated information on its website, particularly regarding products, their characteristics, prices and availability.

Despite the care taken when publishing this information, errors or omissions may occur. NEIWA reserves the right to correct or update website content.

Photographs and images are provided for illustrative purposes. The essential characteristics of each product are specified on the relevant product page.

NEIWA shall not be held liable for website interruptions or malfunctions resulting from circumstances beyond its control, subject to any applicable mandatory legal provisions.

These provisions do not limit consumers’ rights, particularly those relating to product conformity and statutory guarantees.

6. Links to third-party websites

The website www.neiwa.fr may contain links to websites operated by third parties.

These websites have their own terms of use and privacy policies. NEIWA does not continuously monitor their content.

The inclusion of an external link does not necessarily constitute approval of all information or services offered by the website concerned.

7. Personal data protection

In operating its website and online retail business, NEIWA processes certain personal data, particularly to manage orders, deliveries, customer service and, where permitted under the applicable conditions, marketing communications.

NEIWA undertakes to process this data in accordance with the General Data Protection Regulation (GDPR) and applicable French legislation.

Details of the data collected, the purposes and legal bases of processing, recipients, retention periods and individuals’ rights are set out in the website’s Privacy Policy.

For any questions concerning your personal data or to exercise your rights, you may contact NEIWA at contact@neiwa.fr.

You also have the right to lodge a complaint with the French data protection authority, the Commission nationale de l’informatique et des libertés (CNIL), whose website is available at www.cnil.fr.

8. Cookies and tracking technologies

The website www.neiwa.fr may use cookies and other tracking technologies necessary for its operation, as well as, depending on the services enabled, technologies for analytics, personalisation or advertising.

Where required by applicable regulations, storing or accessing non-essential tracking technologies is subject to the user’s prior consent.

Visitors may accept, reject or change their preferences regarding non-essential cookies using the consent management tool provided on the website.

9. Terms and conditions of sale

Sales made through www.neiwa.fr are subject to the Terms and Conditions of Sale available on the website.

These terms specify, in particular, the arrangements for ordering, payment, delivery, withdrawal, returns and applicable statutory guarantees.

10. Applicable law

This website is governed by French law, subject to any mandatory provisions that may apply to users residing in other countries.

In the event of a dispute relating to an order, the procedures for complaints, mediation and dispute resolution are set out in the Terms and Conditions of Sale.

Nothing in this legal notice shall deprive consumers of the rights granted to them under applicable regulations.

11. Contact

For any questions concerning the website, its content or this legal notice, please contact:

NEIWA
7 rue Sainte-Ursule
31000 Toulouse — France
Email: contact@neiwa.fr